General Information
Hexa Ent specializes in providing custom manufacturing and sourcing services for brands and wholesalers. We focus on delivering high-quality, custom-made apparel including denim, leather, and other specialty garments.
Yes, everything at Hexa Ent can be fully customized to meet your specific needs. From fabrics to finishes, we work with you to create products that align with your brand vision.
The MOQ varies depending on the product type and customization level. Please contact our sales team for details.
To get a quote, please contact our sales team with your specific requirements, including product type, quantity, customization details, and any other relevant information.
We require a payment of 50% to 70% in advance before production begins. The remaining balance is due before shipment.
Production and Shipping
Production timelines vary depending on the complexity and size of your order. We will provide you with an estimated delivery timeline once your order details are confirmed.
Yes, once your order is shipped, you will receive a tracking number via email. You can use this number to track your shipment on our website or the carrier’s platform.
Yes, we ship globally. Shipping rates and delivery times will vary depending on your location.
Customization and Design
Yes, we offer design support to help bring your ideas to life. Whether you have a detailed design or just a concept, our team can assist you in creating the perfect product.
We offer a wide range of materials including denim, leather, wool, and more. If you have specific material requests, we can source them for you.
Order Process
To place an order, contact our sales team to discuss your needs. Once details are finalized, we will guide you through the payment and production process.
Once production begins, changes and cancellations are difficult to accommodate. Please contact us as soon as possible if you need to make modifications.
Yes, we offer competitive pricing and discounts for bulk orders. Contact our sales team for more information.
Policies
All sales are final, and we do not accept returns. Please ensure that you review your order details carefully before making a purchase.
If you encounter any issues with your order, please contact our customer service team immediately. We are committed to resolving any concerns as quickly as possible.
If you need further assistance, feel free to reach out to our customer service team via the contact information provided on our website.